Privacy Policy
Effective Date: June 23, 2026
Hefei Nilian Network Technology Co., Ltd., doing business as Lotus Flip, with its registered office at Room 701, Building 5, Jinyuan Yayuan, Intersection of Changjiang East Road No. 115 and Langxi Road, Yaohai District, Hefei City, Anhui Province, 230000, China (hereafter referred to as Lotus Flip, we, us, or our), is committed to protecting the privacy of individuals who interact with our website, services, and platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lotusflip.mom or engage with our computer systems design and integrated systems design services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide when you fill out forms on our website, communicate with us via email, or engage our services. This may include:
- Full name and job title
- Email address and phone number
- Company name and industry
- Project requirements, system specifications, and technical documentation
- Any other information you choose to share in your correspondence with us
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and referring URLs
- Device type, screen resolution, and language preferences
- Access timestamps and session duration
1.3 Cookies and Similar Technologies
Our website uses essential cookies necessary for its operation. We do not use advertising cookies or third-party tracking cookies. You may configure your browser to refuse cookies; however, some features of the website may not function properly without them.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide information about our services
- To evaluate, plan, and deliver computer systems design and integrated systems design projects
- To communicate with you regarding project milestones, deliverables, and technical matters
- To improve our website, services, and user experience
- To comply with legal obligations and enforce our agreements
- To send administrative information such as updates to this Privacy Policy or our Terms of Service
- To detect, prevent, and address technical issues, fraud, or security incidents
3. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Your consent, which you may withdraw at any time
- The performance of a contract or pre-contractual steps at your request
- Compliance with a legal obligation to which we are subject
- Our legitimate interests in operating, improving, and protecting our business, provided those interests are not overridden by your rights and freedoms
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, and delivering services to you — subject to strict confidentiality obligations
- Professional Advisors: With legal, accounting, and other professional advisors bound by duties of confidentiality
- Legal Compliance: When required by applicable law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, provided the receiving party agrees to respect your personal information
- With Your Consent: In any other circumstance with your explicit prior authorization
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purpose of processing. When personal information is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures designed to protect the security of your personal information. These measures include:
- Encryption of data in transit using TLS 1.3 and at rest using AES-256
- Role-based access controls and multi-factor authentication for internal systems
- Regular security assessments, penetration testing, and vulnerability management
- Employee training on data protection and confidentiality obligations
- Incident response procedures and breach notification protocols
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Rectification: The right to request correction of inaccurate or incomplete personal information
- Erasure: The right to request deletion of your personal information under certain circumstances
- Restriction: The right to request restriction of processing under certain conditions
- Portability: The right to receive your personal information in a structured, commonly used format
- Objection: The right to object to processing based on legitimate interests
- Withdrawal of Consent: The right to withdraw consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at support@lotusflip.mom. We will respond to your request within the timeframe required by applicable law.
8. International Data Transfers
Lotus Flip is headquartered in Hefei, Anhui Province, China. Your information may be transferred to, stored, and processed in China or other countries where our service providers operate. We ensure that any such transfers comply with applicable data protection laws through appropriate safeguards, including standard contractual clauses or equivalent mechanisms.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
10. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services before providing your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make material changes, we will notify you by posting the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Hefei Nilian Network Technology Co., Ltd.
Room 701, Building 5, Jinyuan Yayuan
Intersection of Changjiang East Road No. 115 and Langxi Road
Yaohai District, Hefei City, Anhui Province, 230000
China
Email: support@lotusflip.mom
Phone: +1 (262) 699-2492